International Orders

Helpful Tips for our International Customers shopping with Go Fusing!

International Orders of $65 US automatically have 10% deducted from Shipping Cost display at checkout! 

NOTE: Cost are auto generated by USPS during checkout but...  
Not to Worry! We Refund Shipping Overcharges once we Ship your order
And if you did not pay quite enough, we will try to ship via Global Post or may send you a request for payment for additional cost.

To see the list:
- Add an item to your shopping cart
- Select View Edit Cart
- Click Estimate shipping
- Click Countries 

Recommendations and notes for placing International Orders:

1. Login Accounts: Create a login account and then login when you come to the website to visit or shop.
- This allows your address information to be saved and makes the process of checking out must faster.
- Once logged in, you can create Wish Lists and name them. Wish Lists allow you to save your favorite products, by project or by trade show and keep you organized and also make it faster to order.

2. Gift Certificates: We also offer purchasing Gift Certificates and this allows customer to purchase a larger sum when currency exchange rates are good for them and then use up the certificate over a period of time when exchange rates are not favorable so you can still get products when needed!

3. First Class Mail now is Ground Advantage: Consider 1st class mail as well as Priority mail to save money on shipping. Light weight items like decals, paints, and small precut glass shapes etc. can be grouped together up to 4 lbs, 1.8 kg, can use 1 st class mail.  Also consider getting your glass cut into smaller pieces like strips to reduce the size of the boxes needed to ship your order.

4. Priority Mail Rates: Shipping calculations are not always right on International orders. So we will display a price based upon weight or by dimension to try and save you money.  

It is important to note, that we have a standing policy of refunding large shipping over charges.

If a customer does not pay enough shipping to cover their order we will ship via Global Post if that will  cover cost.  If Priority mail or Global Post still does not cover cost, we will send you an additional request for payment to cover the cost of shipping.

We recommend you fill in the "Comment" Box on the final checkout screen with any shipping or order concerns.  Use of the Comment Box alert our shipping department to take a closer look at your order and this allows us the opportunity to email our customers before shipment occurs to help meet their needs or requests. 

Note: Our website electronically passes the total weight and dimensions to the USPS computers.  In nanoseconds, they display a shipping cost on the final checkout page for our customers BUT this prices is only an estimate and the computers do not always get it right. 

We work extra hard for you to consolidate your order into the least expensive shipping method and still provide the protective packaging needed to with stand a long international journey to your doorstep.

5. Shipping Time Frames:   We send you a tracking number upon shipment.  We do recommend you use this link to check the progress of your order as once it leaves the US we can no long see the progress:  Once an order reaches your country we do not know how longer orders take to get thru the Customs process nor do we know the common carrier in your county take to deliver.

Contact the Shipping Carrier with your tracking number immediately, if any time frames are outside the normal delivery schedule or if the routing is not what you expect.

First Class mail takes anywhere from 14 to 21 days to reach most International destinations.  During Christmas holidays the delays vary widely mostly because package inspections sit in the Customs Department before being released for final delivery.

Priority mail normally takes 7 to 10 days to arrive but each country's Customs Department processing plays a big role in determining the final delivery date.

NOTE: Global Post has similar time frames to Priority Mail plus or minus a few days.

We try to make sure all labeling and forms are accurately completed to avoid delays in deliveries but it is just as important our customers make sure they enter their address information accurately or bring any special details to our attention by using the "Comment Box" during the final checkout process.

6. Insurance We recommend use of Shipping Insurance and plan for any import tax collections.  If your order is damages in shipping, take photos of the box condition, packing materials and breakage.  You will need to submit with your claim when you contact the carrier with your tracking number immediately. Note: they may require you to also save the package.

Please take a minute to read more on International order tracking and more in our Terms and Conditions

Please feel free to email us by replying to your order or using our Contact Us form on our website!

Thank you for choosing to place your orders with GoFusing.com, A Sanborn Corporation!